CRA Registered Plans wait times
RRSPs, RRIFs, pension plans, and other registered plan administration.
Figures below cover the 30 days to 31 October 2026. Live wait times refresh every 5 minutes on the homepage.
The phone number for this line is published on canada.ca.
The CRA Registered Plans line averages 25 minutes over the last 30 days, making it the fastest of the 9 CRA lines we track. It is quietest on Thursdays (20 minutes on average) and around 8am–9am ET; busiest on Fridays (29 minutes) and around 10am–11am ET.
Our readings show this line answering Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
Registered Plans wait times by day and hour
| 8a | 9a | 10a | 11a | 12p | 1p | 2p | 3p | 4p | 5p | 6p | 7p | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mon | 18 | 30 | 31 | 30 | 30 | 26 | 28 | 25 | 26 | 25 | 25 | 22 |
| Tue | 17 | 27 | 33 | 31 | 25 | 22 | 27 | 29 | 26 | 25 | 24 | 17 |
| Wed | 14 | 24 | 32 | 27 | 23 | 20 | 22 | 23 | 23 | 25 | 25 | 18 |
| Thu | 12 | 20 | 29 | 22 | 18 | 17 | 18 | 20 | 21 | 22 | 22 | 17 |
| Fri | 14 | 24 | 34 | 34 | 30 | 30 | 32 | 34 | 32 | 32 | 30 | 24 |
| Sat | — | — | — | — | — | — | — | — | — | — | — | — |
| Sun | — | — | — | — | — | — | — | — | — | — | — | — |
<15Under 15 min 15–2915–29 min 30+30 min and over FullLine full Closed
View this data as text
Average CRA hold times for Registered Plans, by day, Eastern Time:
- Monday — 26 minutes on average. Best hour 8a (18 min), worst hour 10a (31 min).
- Tuesday — 25 minutes on average. Best hour 8a (17 min), worst hour 10a (33 min).
- Wednesday — 23 minutes on average. Best hour 8a (14 min), worst hour 10a (32 min).
- Thursday — quietest day, 20 minutes on average. Best hour 8a (12 min), worst hour 10a (29 min).
- Friday — busiest day, 29 minutes on average. Best hour 8a (14 min), worst hour 10a (34 min).
- Saturday — closed, no answered calls recorded.
- Sunday — closed, no answered calls recorded.
Frequently asked questions
How long is the wait for the CRA Registered Plans line?
Over the 30 days to 31 October 2026 it averaged 25 minutes, ranging from about 20 minutes on a typical Thursday to 29 minutes on a typical Friday.
When is the best time to call the CRA Registered Plans line?
Thursdays are quietest, averaging 20 minutes, and within the day the calmest stretch is around 8am–9am Eastern Time.
When is the worst time to call the CRA Registered Plans line?
Fridays are busiest, averaging 29 minutes, and the slowest stretch is around 10am–11am Eastern Time.
Figures regenerated 2026-11-01T01:04:56+00:00 from readings taken every 5 minutes. See live wait times for all CRA lines.