CRA Corporate Self-Service wait times
Automated self-service line for corporate account balances and filing information.
Figures below cover the 30 days to 31 October 2026. Live wait times refresh every 5 minutes on the homepage.
The phone number for this line is published on canada.ca.
The CRA Corporate Self-Service line averages 28 minutes over the last 30 days, making it the 3rd fastest of the 9 CRA lines we track. It is quietest on Tuesdays (27 minutes on average) and around 8am–9am ET; busiest on Mondays (28 minutes) and around 10am–11am ET.
Our readings show this line answering Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
Corporate Self-Service wait times by day and hour
| 8a | 9a | 10a | 11a | 12p | 1p | 2p | 3p | 4p | 5p | 6p | 7p | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mon | 18 | 31 | 38 | 26 | 30 | 27 | 30 | 30 | 33 | 25 | 26 | 25 |
| Tue | 18 | 25 | 28 | 31 | 31 | 31 | 34 | 24 | 25 | 25 | 22 | 25 |
| Wed | 17 | 27 | 28 | 26 | 25 | 30 | 32 | 30 | 31 | 30 | 22 | 31 |
| Thu | 22 | 29 | 30 | 27 | 24 | 28 | 26 | 33 | 30 | 27 | 33 | 27 |
| Fri | 18 | 28 | 30 | 27 | 25 | 29 | 30 | 28 | 31 | 32 | 30 | 19 |
| Sat | — | — | — | — | — | — | — | — | — | — | — | — |
| Sun | — | — | — | — | — | — | — | — | — | — | — | — |
<15Under 15 min 15–2915–29 min 30+30 min and over FullLine full Closed
View this data as text
Average CRA hold times for Corporate Self-Service, by day, Eastern Time:
- Monday — busiest day, 28 minutes on average. Best hour 8a (18 min), worst hour 10a (38 min).
- Tuesday — quietest day, 27 minutes on average. Best hour 8a (18 min), worst hour 2p (34 min).
- Wednesday — 27 minutes on average. Best hour 8a (17 min), worst hour 2p (32 min).
- Thursday — 28 minutes on average. Best hour 8a (22 min), worst hour 3p (33 min).
- Friday — 27 minutes on average. Best hour 8a (18 min), worst hour 5p (32 min).
- Saturday — closed, no answered calls recorded.
- Sunday — closed, no answered calls recorded.
Frequently asked questions
How long is the wait for the CRA Corporate Self-Service line?
Over the 30 days to 31 October 2026 it averaged 28 minutes, ranging from about 27 minutes on a typical Tuesday to 28 minutes on a typical Monday.
When is the best time to call the CRA Corporate Self-Service line?
Tuesdays are quietest, averaging 27 minutes, and within the day the calmest stretch is around 8am–9am Eastern Time.
When is the worst time to call the CRA Corporate Self-Service line?
Mondays are busiest, averaging 28 minutes, and the slowest stretch is around 10am–11am Eastern Time.
Figures regenerated 2026-11-01T01:04:56+00:00 from readings taken every 5 minutes. See live wait times for all CRA lines.